JODHANASOFT DIGITAL SOLUTIONS

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Privacy Policy

At JODHANASOFT DIGITAL SOLUTIONS PRIVATE LIMITED , we are committed to protecting your privacy and ensuring the security of your personal and business data. This Privacy Policy outlines how we collect, use, store, share, and protect information obtained through our website (www.jodhanasoft.com) and software solutions, including financial software, GST compliance tools, e-signature services, and more. By using our services, you consent to the practices described in this policy. This policy is effective as of June 3, 2025, and may be updated periodically.

Introduction

JODHANASOFT DIGITAL SOLUTIONS PRIVATE LIMITED, a Jodhpur-based software development company, provides innovative solutions for financial institutions, educational organizations, logistics, and businesses. We collect and process data to deliver our services effectively and ensure compliance with applicable laws, such as the Information Technology Act, 2000 (India) and, where relevant, international regulations like GDPR. This policy applies to all users of our website and services, including individuals, businesses, and organizations.

Data We Collect

We collect the following types of data to provide and improve our services:

  • Personal Information: Name, email address, phone number, and billing details provided during registration, purchase, or support inquiries.
  • Business Information: Company name, GSTIN, address, and other details required for software setup (e.g., Nidhi Company or NBFC software).
  • Usage Data: Information about how you interact with our software, such as features used, transaction logs, and IP addresses.
  • Technical Data: Device information, browser type, operating system, and error logs to ensure compatibility and troubleshoot issues.
  • Communication Data: Records of emails, calls, or messages exchanged with our support team.

We only collect data necessary for providing our services and do not request sensitive personal information (e.g., biometric data) unless required for specific functionalities.

How We Use Your Data

We use collected data for the following purposes:

  • Service Delivery: To provide and maintain our software solutions, such as processing transactions, generating e-invoices, or managing educational records.
  • Customer Support: To respond to inquiries, troubleshoot issues, and provide technical assistance.
  • Billing and Payments: To process subscription fees, custom development payments, and issue invoices.
  • Compliance: To ensure adherence to legal requirements, such as GST reporting or RBI guidelines for financial software.
  • Improvement: To analyze usage patterns and enhance our software’s functionality and user experience.
  • Communication: To send service updates, promotional offers, or policy changes (with your consent where required).

Data Sharing

We do not sell or rent your data to third parties. We may share data under the following circumstances:

  • Service Providers: With trusted third-party providers (e.g., payment gateways, cloud hosting services) who assist in delivering our services, subject to strict confidentiality agreements.
  • Legal Obligations: When required by law, such as responding to court orders, government audits, or regulatory investigations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with prior notice and consent where required.

We ensure that any third parties receiving your data comply with applicable data protection laws and use it only for the specified purpose.

Data Security

We implement reasonable technical and organizational measures to protect your data, including:

  • Encryption of sensitive data (e.g., payment details) during transmission and storage.
  • Access controls to limit data access to authorized personnel only.
  • Regular security audits and updates to address vulnerabilities.
  • Secure servers hosted in compliance with industry standards.

While we strive to protect your data, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials and promptly reporting any suspected breaches.

Your Rights

You have the following rights regarding your data, subject to applicable laws:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your data, subject to legal retention requirements.
  • Restriction: Request that we limit the processing of your data in certain cases.
  • Objection: Object to the use of your data for marketing or other purposes.
  • Portability: Request your data in a structured, machine-readable format.

To exercise these rights, contact us at Jodhanasoft2025@gmail.com. We will respond within 30 days or as required by law.

Cookies and Tracking Technologies

Our website and software may use cookies and similar technologies to enhance user experience and analyze usage. Types of cookies include:

  • Essential Cookies: Necessary for website functionality (e.g., session management).
  • Analytics Cookies: To collect usage data and improve our services.
  • Marketing Cookies: To deliver personalized ads (with your consent).

You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of our services.

Compliance with Laws

JODHANASOFT DIGITAL SOLUTIONS PRIVATE LIMITED operates in compliance with the Information Technology Act, 2000, and other applicable Indian laws. For users outside India, we strive to align with international standards like GDPR where relevant. We explicitly prohibit the use of our services for illegal activities, including:

  • Hawala or illegal money transfers.
  • Betting, gambling, or related activities.
  • Terrorist financing or activities violating national security laws.
  • Money laundering, fraud, or other unlawful practices.

We may disclose data to authorities if required to investigate or prevent such activities.

Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us:

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Last updated: June 3, 2025